Core features
Orders, shipments and tours: the records you work with every day.
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- ToursWhat a Tour is (the operational plan with ordered stops and one carrier/driver/vehicle), how a carrier attaches, and reviewing to complete.
- Reviewing a TourHow you check a finished Tour in Orbit MissionControl: the status line, the figures, the findings list and the stops, how to correct stop times and add missing proofs, and how to complete the review.MissionControl
- MarketplaceHow Orbit Marketplace distributes Tours to Carriers via auctions and instant offers, plus how to read an offer's dispatch state (open, won, declined, revoked, expired).
- ExtrasExtras are a core concept in Orbit that ensures compatibility between Tours and the assigned Carriers, Vehicles, and Drivers.
- TransportComposerHow a TransportComposer turns a TransportShape into one form for creating Orders, Shipments and Tours, and how TransportDrafts save your progress.
- Vehicle ClassesHow vehicle classes work in Orbit — presets for new vehicles, routing and class suggestion, customisation, and how a class differs from a physical Vehicle.
- Language SettingsThe world is diverse, and so are the communication needs of businesses operating in a global marketplace.
- LoadPlan 3DLoadPlan 3D calculates how Loads fit into a vehicle by solving a 3D packing problem.
- Stops & Arrival TrackingHow each stop records its planned window, arrival and departure, what Orbit Cockpit shows the driver at a stop and on the tour map, and the proof of delivery captured at the stop.CockpitMissionControlConnect
- Operating Hours for LocationsHow opening hours on a saved location — and optionally each dock — let Orbit schedule stops only when a site is open, set separately for pickup and dropoff, with a weekly pattern and date overrides.
- Documents & Proof of DeliveryHow Orbit keeps files against your records — delivery notes, invoices, labels and proof of delivery — with version history, one file shown across related records, and visibility control per document.
- Understanding Loads & Load TypesWhat a Load is (a physical cargo unit with dimensions, weight, quantity and handling rules) and how reusable Load Carrier templates such as "Euro Pallet" fill in default dimensions.MissionControlConnectCockpit
- Live Tracking & Expected Arrival (ETA)How live tracking, the driver app connection and the expected arrival (ETA) work, why the ETA moves, when it isn't shown, and how it differs from the planned TimingGuide window.
- OrdersWhat an Order holds, how its statuses and actions work, and how you send a completed Order to a connected provider.MissionControlHub
- ShipmentsWhat a Shipment is (one pickup + dropoff), the pivot between an order and a tour, routing onto a tour, and its statuses.MissionControl
- Load Status TrackingHow each load carries its own handling outcome, how drivers and operators confirm it when departing a stop, and what a failed load means for the shipment.
- Order, Shipment, Tour & Leg Statuses – and how they updateHow statuses update automatically as you work, why an order's status reflects its shipments, and a quick reference of the status names on Orders/Shipments/Tours/Legs.
- Filtering lists with viewsNarrow a list in Orbit MissionControl with filter rules joined by And or Or, and save the filter as a view for yourself or for everyone in your organisation.MissionControl
- Exporting dataDownload orders, shipments, tours, shippers, carriers, drivers and vehicles from Orbit MissionControl as a CSV or JSON file.MissionControl
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